Port Logistics Group and Whiplash have rebranded as Whiplash.
Text on the screen: New look. Same great app. You’re going to love it. Connected. Scalable. Personalized.
The screen scrolls down to show the homepage of the newly designed website.
Text on the screen: The Whiplash dashboard. The pulse of your entire operation.
The screen shows the Customer Overview page in the Whiplash app.
Text on the screen: New search.
The Customer Overview page is shown again and demonstrates the search feature by entering a product number into the search bar and selecting the “Go” button. An item match is shown on the search results page. The user selects the product match and loads the product’s page. The image of a Sublime t-shirt is displayed and shows that 1 unit has shipped, and 3 units have been delivered. The user selects the text “6 available,” and a pop-up screen appears with the text: 10 received, minus 4 shipped, minus 0 reserved, with a total of 6.
Text on the screen: Orders.
The Customer Overview page is shown, and the user selects the “Orders” link in the top navigation menu. The Orders page opens to show a list of orders in “Processing” status. The user selects the “Shipped” link in the left sidebar, and the list changes to show orders with the status “Shipped and Post-Shipment.” The user selects an order, and the order details open on the screen with an order number, description, SKU, Shopify ID, and other information. The user selects the “Package Info” link at the top of the order, and a page opens showing the shipping details for the order. It shows the tracking number, dimensions, weight, dimensional weight, and shipping method, along with which products were shipped.
Text on the screen: Inventory
The Customer Overview page is shown, and the user selects the “Inventory” link in the top navigation menu. A list of all inventories is shown. The user selects the “Download CSV” dropdown at the top of the list and selects “Inventory.” A pop-up screen appears with export options. The user selects inside of a dropdown menu labeled “Warehouse” and begins to search for “Cincinnati.” Once the option appears, the user selects this warehouse name. After selecting, the user selects the button at the bottom of the pop-up screen that says “Yes, export these results!.” A message in green text appears at the top of the screen that says “Your export has begun. You will see a popup with a link to download your CSV within the next 15 minutes. You can also check on your downloads by using the bell icon in the top menu bar.”
Text on the screen: Ship Notices
The Customer Overview page is shown, and the user selects the “Ship Notices” link in the top navigation menu. A list of Ship Notices in the “In Transit” status opens on the page. The user selects the status “Completed” in the left sidebar, and the list is filtered to only show ship notices in the “Completed” status. The user selects one of the ship notices and a new page opens with the ship notice details. After selecting the button labeled “Summary of Differences,” a pop-up screen appears with information about the summary of differences, such as extra, missing, or damaged items.
Text on the screen: Billing
The Customer Overview page is shown, and the user selects the “Customer” dropdown in the top right corner of the screen. From the dropdown menu, the user selects “Billing History.” The Billing History: Statements page opens with statements from each month the customer has been active. In the top right corner, the user selects the “Billing Transactions” button. An itemized list of transactions is displayed with a date, description, and amount.
Text on the screen: Notifications
The Customer Overview page is shown, and the user selects the “Notifications” dropdown in the top right corner of the screen. The Notifications page opens with the existing notifications displayed. The user selects a button labeled “Add Notification” in the top right corner. A page opens with an empty form that is used to add a new notification. In the field “Which event are you subscribing to?,” the user types “I N” and selects the dropdown option “Insufficient Inventory” that appears. In the field “Who is subscribing to this notification?” the user types “W H” and selects the dropdown option “whiplash@merchbar.com” that appears. In the field “What kind of notification should be sent?,” the user selects “Email” from the dropdown. The last field, “Which API version are you using?” already has the option “1” selected, so the user does nothing. Next, the user selects the “Create” button at the bottom of the form. The notification is added to the list on the Notifications page.
The updated Whiplash logo appears on the screen.
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