Text on the screen: E-commerce fulfillment just got easier. Faster. And more connected.
A 3PL warehouse employee packs DVDs into a cardboard box. Bandcamp handles the order fulfillment and while Bandcamp shipping is performed by Whiplash through seamless integration. A customer accepts a small package from a delivery person.
On the screen are the logos for Whiplash partners: bigcartel, Shopify, Skubana, Happy Returns, Returnly, Loop, and Bandcamp with text underneath: “Keep your platform. We cover it.”
Text on the screen: Our technology gives you total control, from coast to customer. Access any order in seconds.
The Whiplash App dashboard is shown. The user selects the “Orders” link and selects “Browse.” The list of orders being processed appears.
Text on the screen: Take action on multiple items.
On the Whiplash app Orders page, the user hovers over the “Bulk Update” button. A message is displayed that says: “Make a change to all orders for this search, including orders not displayed.” They select on the button and a series of options appears including Pause, Release, Uncancel, and Shipped Externally. The user selects “Pause” and a pop-up screen is shown with the message “Are you sure you want to Pause (for) all of these items?” The user selects the button labeled “Yes, I’m Sure!”
Text on the screen: Generate custom notifications.
In the Whiplash app, the user selects a button labeled “Add Notification,” then they select on a dropdown labeled “Which event are you subscribing to?” and chooses the option “Insufficient Inventory.” They then choose an email address in the dropdown labeled “Who is subscribing to this notification?” The updated Notifications page is displayed.
Text on the screen: Handle returns without the headache.
A screen shows a list of orders that are in transit in the Whiplash app. The user selects the “View Details” button for one order and a details page shows the order status. The “Summary of Differences” button is selected.
Text on the screen: It’s the pulse of your entire operations. Right at your fingertips.
Workers pack products into boxes in the warehouse. An order page on the Whiplash app is shown on one of the workers’ monitors. They hover over the shipping total and a breakdown of the charge is shown: Domestic, 1 item. Pick: 0 dollars, Pack: two dollars and ninety-five cents, Packaging: 0 dollars, Postage: 0 dollars, Total: two dollars and ninety-five cents.
Text on the screen: Stay connected with customers.
The Whiplash app user interface is shown, and the user selects the “New Order” page. A page opens with “Create an Order” at the top. The user pastes a customer address into the “Quick Paste” text area on the page and the other fields are automatically filled. In a text area labeled “Type a note to your customer – it will appear at the bottom of their packing slip,” the user writes “Thanks for that message! I’ve created a new order for you! Have a great day.” They then select the “Save and Add” button.
Text on the screen: Change orders on demand.
In a view of the Whiplash app on a monitor, the inventory list is shown. The user enters the number 2 in the Qty field for “Socks, black,” then a message appears in green: “Order updated!”
Text on the screen: Stay on top of your inventory.
In the Whiplash app, the user chooses “Inventory” and selects “Browse” from the dropdown. A closeup of an inventory list shows a negative quantity with a yellow triangle icon. When the user hovers over the icon, a message appears: “This item is out of stock or unavailable. Orders containing this item will be held until the item become available.” The user then selects an item number, and a new page is shown with “Out of stock” at the top. An image of the product has the text below it, “0 available.” The user hovers over the “0 available” text and it shows Received: 0, minus Shipped: 0, minus Reserved: 0, with a total of 0.
Text on the screen: See your billing history at a glance.
A sidebar in the Whiplash app shows the user selecting “Billing History.” A list of transactions appears with the date and description. When the user hovers over the debit amount, a breakdown is shown above it: Domestic, 1 item. Pick: 0 dollars, Pack: two dollars and ninety-five cents, Packaging: twenty-seven cents, Postage: twenty-three dollars and ninety-five cents, Total: twenty-seven dollars and seventeen cents.
Text on the screen: We have experienced operators to pick and pack.
An overview of the warehouse is shown. Workers label boxes, move packages and apparel around on conveyor belts, pick apparel out of boxes, roll garment carts with clothing, pack kitted products into Sodastream-branded packaging, scan codes to pick products for orders, wrap products, and tape packages to prepare them for shipment.
Text on the screen: We deliver your brand. Direct to customer.
A monitor shows order details in the Whiplash app. The user selects the “Whiplash cheapest rate” link and a pop-up screen appears with the postage breakdown for whipping through Whiplash and through the USPS with pricing. The user selects a button labeled “cheapest rate.” An overhead shot of a delivery person shows them loading packages into a van. A woman opens the door to the smiling delivery driver with their order. Another customer picks up their order from the porch of their house. A woman happily opens the cardboard box that she received using Whiplash’s shipping fulfillment services.
The updated Whiplash logo appears on the screen.
