What defines the perfect order in e-commerce? And, how can brands set themselves up to deliver perfection (or close to it) in a cost-effective way?
Spoiler alert: it’s not as difficult as it may seem. With new automation and technology that allows visibility into every facet of a fulfillment operation, online merchants have seamless logistics at their fingertips… with the right partnership.
For apparel brand, Mugsy, finding a 3PL partner who wasn’t afraid of innovation and allowed for flexible decisions based on customer trends was an essential factor. They needed a supply chain partner who could deliver value without any guardrails, saying “yes” rather than “no.”
After moving inventory to one of the brand-new Ryder E-commerce by Whiplash facilities in Columbus, OH, Mugsy was able to launch an operation that reached their target SLAs within the first week, leaving their customers happier than ever.