It’s about ensuring that retailers are equipped to meet the changing needs of their customers in an expanding omnichannel landscape. Whiplash is committed to helping its partners take the next steps in their journey, that starts with having the best talent.
Our experienced Customer Success team pairs insider knowledge with advanced insights so that brands can deliver the very best customer experience in an increasingly competitive online environment.
We take responsibility for our operations, our team, and our results.
We treat our customers’ business like it’s our own.
We are open and honest. Always.
We respect each other’s opinions; when we decide, we go forward.
We trust each other, and our customer’s trust us, without reservation.
We treat others with respect, and are respected in turn.
We seek to understand our customers and our workers.