D2C: Pros and cons of partnering with a major retailer September 7th, 2021
As ecommerce grows more saturated, brands are embarking on new initiatives to stay relevant.
The power of the happy customer: 7 strategies to delight and inspire September 2nd, 2021
What both emerging and established brands can do to delight and inspire their customers into sharing positive experiences.
Why this year’s peak season is like no other: 10 challenges faced by brands and retailers September 1st, 2021
For emerging and established brands alike, peak season 2021 is going to be a minefield. Here are ten challenges they will face.
Why scalable ecommerce fulfillment matters (and how to find a scalable provider) August 31st, 2021
The importance of scalable fulfillment and what your business should look for to find a scalable fulfillment partner.
Self-service returns: What they are and why retailers should offer them August 26th, 2021
Returns are the bane of retailers’ existence. So what is the best way for retailers to achieve seamless returns and exchanges? Self-service returns could be the answer.
Unboxing the future: How the unboxing experience is evolving August 25th, 2021
To take your unboxing experience to the next level, you need to make it a jumping-off point for further engagement. Here’s how omnichannel brands are using unboxing to tell consumers what to do next.
How to achieve flawless order management with Whiplash August 24th, 2021
Merchants need to be able to coordinate a seamless process of shepherding orders through every stage of processing and fulfillment. Here’s how a powerful OMS can help.
How RFID is improving supply chain traceability August 19th, 2021
RFID is having a resurgence due to its growing adoption within retail. What is it and what capabilities can it offer retailers in 2021?
Defining the Perfect Order: How to measure your Perfect Order Rate in 2021 August 18th, 2021
Whiplash explores the perfect order metric, and what retailers need to consider if they’re planning on using Perfect Order Rate as a KPI.
Dead stock: What it means and how to prevent it August 17th, 2021
Even with good insight into what customers want, there can still be circumstances that affect demand for different products.
Is “Just in Case” the future of post-pandemic logistics? August 12th, 2021
After the pandemic, there’s been a noticeable pivot back towards an older, more conservative approach to inventory management.
Social commerce and the future of online shopping August 10th, 2021
Platforms are aiming to capture the end-to-end shopping journey by becoming online stores in their own right.
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