Blog

illustration of a person looking through a telescope

Inventory visibility: What it is and why it’s essential in e-commerce

May 30th, 2023

Full inventory visibility is essential to offering a convenient, hassle-free shopping journey that boosts customer satisfaction. Learn why inventory visibility matters, how to improve inventory visibility, and how we can help you streamline your fulfillment operation.

illustration of woman working on inventory management software system

All posts
E-commerce
Omnichannel
Retail
Technology
Transportation

illustration of a thumbs up on a green background and a thumbs down on a gray background

D2C: Pros and cons of partnering with a major retailer

September 7th, 2021

As ecommerce grows more saturated, brands are embarking on new initiatives to stay relevant.

illustration of a person unboxing headphones with their dog. five yellow stars are hanging above them.

The power of the happy customer: 7 strategies to delight and inspire

September 2nd, 2021

What both emerging and established brands can do to delight and inspire their customers into sharing positive experiences.

woman accepting a delivery box from hedley and bennett

Why this year’s peak season is like no other: 10 challenges faced by brands and retailers

September 1st, 2021

For emerging and established brands alike, peak season 2021 is going to be a minefield. Here are ten challenges they will face.

illustration of a graph with a football strategy diagram above it

Why scalable ecommerce fulfillment matters (and how to find a scalable provider)

August 31st, 2021

The importance of scalable fulfillment and what your business should look for to find a scalable fulfillment partner.

A customer looking at a laptop computer and printing out a shipping label to return a package

Self-service returns: What they are and why retailers should offer them

August 26th, 2021

Returns are the bane of retailers’ existence. So what is the best way for retailers to achieve seamless returns and exchanges? Self-service returns could be the answer.

An open box with a globe inside and a man on top of the globe looking out through a telescope

Unboxing the future: How the unboxing experience is evolving

August 25th, 2021

To take your unboxing experience to the next level, you need to make it a jumping-off point for further engagement. Here’s how omnichannel brands are using unboxing to tell consumers what to do next.

Tracking your order status with Whiplash - a mobile phone showing the location of a package on a map, and a truck with an image of a package inside

How to achieve flawless order management with Whiplash

August 24th, 2021

Merchants need to be able to coordinate a seamless process of shepherding orders through every stage of processing and fulfillment. Here’s how a powerful OMS can help.