Causes of customer churn in e-commerce (and how to fix them) September 22nd, 2022
What is customer churn and what actions can brands can take to boost customer satisfaction and ultimately reduce churn?
The brick and mortar arms race has begun. Who will come out on top? September 21st, 2022
Consumers want the best of both commerce worlds: digital shopping and physical storefronts.
Peak Season Surcharges 2022: What you need to know September 20th, 2022
A big consideration during peak holiday season is understanding how surcharges will affect the cost of shipping.
The weekly dispatch: Holiday spending is slowing, Amazon pauses expansion September 19th, 2022
West Elm’s B2B partnership, third-party selling at Walmart and more in this week’s e-commerce news round-up.
Why retailers are embracing multiple store formats September 14th, 2022
What seems like an average part of a retail journey quickly becomes a tool for customer engagement and experience.
BFCM 2022 shopping trends: 8 strategies for success September 13th, 2022
This Black Friday and Cyber Monday, consumers are expecting brands to eliminate friction at every touchpoint.
The weekly dispatch: Recommerce is growing, holiday shoppers are gearing up September 12th, 2022
This weeks e-commerce news about American Express’ cross-border payments, Chewy’s new automated fulfillment center, and recommerce.
The weekly dispatch: Online returns go green, the beauty industry keeps forging ahead September 9th, 2022
Google utilizes custom drone technology, Amazon’s new delivery route algorithm and more in this weekly dispatch.
Top 5 Holiday season predictions for 2022 (and beyond) September 8th, 2022
If you want to boost your ecommerce holiday sales this year, you’ll need to pay close attention to consumer sentiment.
5 Ways that D2C brands can keep growing in difficult times September 7th, 2022
What it means to be a D2C brand, the current state of this business model, and how companies can continue to thrive.
Cartonization: How to streamline e-commerce fulfillment September 6th, 2022
Save money and avoid customers needing to dispose of unnecessary packaging by creating a cartonization strategy.
3 Challenges for peak season 2022 (and how to handle them) September 1st, 2022
The three biggest logistics challenges this year – and how merchants should approach them to achieve a successful peak season in 2022.
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