Here at Whiplash, we are continuously looking at ways to enable the modern e-commerce retailer. To this end, we’re excited to announce our newest integration in Returnly.
Returnly’s award-winning returns platform allows your customers to create returns and buy again with instant refunds—before even shipping their items back.
Returnly Exchanges removes barriers by consolidating the returns and exchange processes, increases repurchases, builds customer loyalty, and avoids lost sales.
From a practical standpoint, the new integration bolts on to your existing Whiplash service – and simply works. Returns get generated through the Returnly interface, creating a Ship Notice on the Whiplash side. Returns are received at the Whiplash facility and processed as usual, pushing information and automatically reconciling with the Returnly platform.