Our response to COVID-19

The COVID-19 pandemic has caused unprecedented upheaval for both merchants and fulfillment providers, upending supply chains and transforming the way that all of us do business.

Whiplash is supporting its staff and customers during this challenging time by following CDC guidelines to reduce the risk of transmission within our offices and facilities. Our policies will continue to evolve as the pandemic progresses to stay up-to-date with the latest advisories. For more information, see our COVID-19 worker safety resource.

April 21st, 2020

Operations Update

Whiplash operations are open as required by customer demand at all US Gateway locations. We are experiencing some minor delays in shipping from our NJ Gateway locations. Customers in these facilities may experience 1-2 day delays in outbound shipping as we limit the total number of associates in the buildings at one time. We are [Read More]

April 13th, 2020

Operations Update

Whiplash operations are open as required by customer demand at all US Gateway locations. We are experiencing some delays in shipping from our NJ Gateway locations as we train associates that may have transferred from another Whiplash facility, work through quarantine periods with existing staff, and maintain strict distancing protocols that slow overall processing. Customers [Read More]

April 9th, 2020

Update: Additional Mitigation Requirements for Essential Businesses

Whiplash is closely monitoring and implementing new orders from states and municipalities in which we operate regarding additional mitigation requirements, including requiring workers and visitors to wear face coverings in accordance with CDC recommendations while on the premises.  We would ask that you please communicate this requirement to any customer representatives that work onsite at [Read More]

overhead view of a warehouse

April 6th, 2020

OPERATIONS UPDATE – US Gateways

March 30th, 2020

OPERATIONS UPDATE – US Gateways

March 25th, 2020

OPERATIONS UPDATE – New Re-open Date for Secaucus, NJ Facility (Mon, March 30th)

March 23rd, 2020

Facility Closing Update (Secaucus, NJ)

March 22nd, 2020

COVID-19 Operations Update

March 20th, 2020

COVID-19 Preparedness and Response Plan

March 19th, 2020

COVID-19 Preparedness and Response Plan

March 16th, 2020

COVID-19 Preparedness and Response Plan

March 10th, 2020

COVID-19 Preparedness and Response Plan

Get in touch to see what we can do for you.

We help emerging and established brands deliver their brand experience.

288 Mayo Ave., City of Industry, CA 91789

877-901-6472

fulfillment@whiplash.com

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