The COVID-19 pandemic has caused unprecedented upheaval for both merchants and fulfillment providers, upending supply chains and transforming the way that all of us do business.
Whiplash is supporting its staff and customers during this challenging time by following CDC guidelines to reduce the risk of transmission within our offices and facilities. Our policies will continue to evolve as the pandemic progresses to stay up-to-date with the latest advisories. For more information, see our COVID-19 worker safety resource.
We are experiencing some minor delays in shipping from our NJ Gateway locations. Customers in these facilities may experience 1-2 day delays in outbound shipping as we limit the total number of associates in the buildings at one time.
We are experiencing some delays in shipping from our NJ Gateway locations as we train associates that may have transferred from another Whiplash facility, work through quarantine periods with existing staff, and maintain strict distancing protocols that slow overall processing.
Whiplash is closely monitoring and implementing new orders from states and municipalities in which we operate regarding additional mitigation requirements, including requiring workers and visitors to wear face coverings in accordance with CDC recommendations while on the premises.